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Selling my home through them I experienced 'tyre kicker' buyers, i.e buyers who could not afford my home, were not serious and some who made ridiculous offers. The cause was eMoov made no effort to qualify buyers at all.
Couple this 'Viewing Team Leader' failing to listen to my concerns with the above, talking over me and showing no customer service or diplomacy skills at all. Also add that the feedback you get from eMoov is practically non existent, you do the chasing your self if seems. Definitely one to avoid in my view.
Not really trying
I have my home on with emoov at the moment. However, following 2 viewings and little feedback I'm of the opinion they're not trying hard to promote and raise interest to sell my house.
Appalling communication received which included promised call backs that never happened, few or no update throughout sales process. Made a formal complaint but little changed. Point to note trust pilot failed to include my negative review!!!