Have you used online estate agent House Simple? Please leave your review below.
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Absolutely appalling customer service. Made mistakes listing my property both for sale and rent when only rent was needed. Were very hard to get hold of and ignored messages. Charged me for the listing error and were very rude via email and calls.
DREADFUL, DISGUSTING, APPALLING EXPERIENCE
BEWARE - Once they take your money, they have no interest in speaking to you. I sold my house nearly a week ago, but I haven't heard from them, so with the help of my Solicitor, I am having to do the conveyancing myself.
I have been promised calls back on numerous occasions, but nobody has ever returned any of my calls or emails.
I have been lied to, been left on hold for 30 minutes, then they hung up on me.
The photos weren't great, so I had to take my own and they didn't even provide me with a description.
Step One of their complaints procedure is to speak to your Account Handler - How do I do this Housesimple, when I don't have one???
I took advantage of their free weeks' trial, but they took £595 from my bank account, even though they knew I wasn't happy with them. I will be complaining to the Ombudsman.
I am appalled and disgusted with this company and wish I had never heard of them. They are unprofessional and will just take your money and walk away.
The only thing they have done well is to pretend I don't exist!!
Shocking - Put up for sale baord without our permission and we are not with them
Even though we decided some time ago not to go with house simple they have today put up a for sale board outside our property - watch out this company will use your property for cheap advertising l- they are shocking Do not give them any details unless you want a huge house simple sign outside your house lol
Would give minus if could .